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We have an 8 year old router, using a Simyo SIM card. Our WiFi speeds are super slow! What do others recommend please?
We're looking for a pay as you go solution, allowing Internet access and video streaming. Any ideas??
Solmar Villas is passionate about delivering our customers their best holidays in some of the most beautiful villas across Europe. Our award-winning business continues on a steady path of growth and we now have a fantastic opportunity for an enthusiastic and energetic individual to join our Overseas Operations team as a Villa Manager. Please email [email protected] or [email protected] to find out more.
Job overview
Responsible for ensuring all properties within the portfolio meet Solmar Villa Holiday’s high quality and cleanliness standards through regular property inspections on a rotational basis.
The Villa Manager will build strong relationships with both suppliers and villa owners to enable him/her to discuss areas of concern and ensure action for resolution is achieved and followed up to confirm completion within agreed timeframes.
The post holder will take responsibility for their portfolio and be able to work on their own initiative and react quickly to resolve issues raised including developing a directory of approved trades people to assist where necessary ensuring all issues and actions are reported to Head Office in real time, escalating where necessary to ensure the best outcome and experience for our guests.
Where customer interaction is required, the Villa Manager will be the face of Solmar Villas, promoting our brand, service and product to all customers and suppliers, and be available 24/7 in case of any emergencies.
Key Responsibilities
· Ensure each villa is ready for the season by competing quality and safety checks.
· Ensure all villa descriptions, information & directions are accurate, complete and up to date before and during the season, liaising with the Operations, Product, Quality and S&R teams as necessary.
· Follow instruction from the Customer support team to ensure customers issues are resolved in destination, visiting customers where necessary and appropriate.
· Ensure each villa is ready for the customer’s arrival on changeover day by proactively checking them all mid-week, with any issues rectified or appropriate resolutions in place.
· Ensure Villa branding is kept up to date and replaced where and when needed.
· Escalate any significant issues / complaints to line management and ensure effective resolution within SLAs.
· Complete villa inspections and safety audits as required by Head Office.
· Create and capture social media content (photos and videos) for your area and villa portfolio.
· Maintain an in-depth knowledge of the local area, services and facilities.
· Provide support to, and work closely with, all local suppliers as necessary.
· Complete all required administration and reporting in a timely manner.
· Be on call 24/7 for any emergency customer issues.
Please email [email protected] or [email protected] to find out more.Firestick solutions is a FREE service that helps people with setting up your firestick, buffering or stopping problems with the tv or iptv channels ( REMEMBER ITS A FREE SERVICE) You can ring/message me free on what’s app 07957421930 or email on [email protected] or visit my website firesticksolution.com
Hi,
As I understand it there are 2 taxes that apply when selling a property in Spain. The Spanish version of CGT and a similar Plusvalia tax. Does anyone know how you subsequently deal with HMRC and the declaration of Capital Gain back in the UK ?
Hi, my partner Jordan has lost his wallet today in Santanyi market (Saturday 10th June) the wallet contains our cards and driving license. We are desperate for it back as travelling and depend on these items very very much, Please help us find it. If you can give it in to the police station or we will collect. We will be very grateful, the wallet is also very sentimental. Please help! Thank you!
I lost my wedding ring on the beach near La Roca yesterday (8th of June). I would really appreciate if someone had found and contacts me back.
Hi everyone and thank you for letting us into the group. We have a property close the marina in Cala Egos and and we’re looking recommendations for a reliable cleaner. Any feedback would be appreciated. Thank you
Firestick solutions is a FREE service that helps people with setting up your firestick, buffering or stopping problems with the tv or iptv channels ( REMEMBER ITS A FREE SERVICE) You can ring/message me free on what’s app 07957421930 or email on [email protected] or visit my website firesticksolution.com
Hi there,
I am coming back to Pollença this summer and ahead of arriving, I was looking to arrange a memorial plaque/stone or equivalent and have it somewhere in town. Ideally Pine Walk but unsure if this will be possible. Does anyone have any advice please? I'm not sure where to look and google isn't providing much help. It's in memory of my dad who died in Puerto de Pollenca 15 years ago and this is our first trip back since it happened, so I'm looking to surprise my mum. I'm based in Scotland so would have to do things remotely but can speak Spanish.
Hi, I’m staying near Cala Gran and looking for laundry service for towels & bed linen. Looking for somewhere that would take them & have ready same day.
Any ideas?